Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By using Unrvl's DNA analysis service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

Unrvl provides educational DNA analysis services that:

• Analyze your raw DNA data from 23andMe or AncestryDNA
• Generate personalized reports based on scientific research
• Provide educational insights about genetic variants
• Deliver results in plain English format

3. User Responsibilities

As a user of our service, you agree to:

• Provide accurate and complete information
• Upload only your own DNA data or data you have permission to analyze
• Use the service for educational purposes only
• Not use the service for any illegal or unauthorized purpose
• Not attempt to gain unauthorized access to our systems

4. Payment and Refunds

Our service is provided on a one-time payment basis:

• Payment is required before analysis begins
• All sales are final - no refunds are provided
• Prices may change at any time without notice
• You are responsible for any applicable taxes

5. Medical Disclaimer

Important: Our service is for educational purposes only and is not intended for medical diagnosis, treatment, or prevention of any disease or condition. Always consult with qualified healthcare professionals for medical advice.

6. Data Privacy

We are committed to protecting your privacy:

• We do not permanently store your raw DNA data
• Your data is processed securely and deleted after analysis
• We do not sell or share your personal information
• See our Privacy Policy for detailed information

7. Intellectual Property

All content, trademarks, and intellectual property on our website and in our reports are owned by Unrvl or our licensors. You may not reproduce, distribute, or create derivative works without permission.

8. Limitation of Liability

To the maximum extent permitted by law, Unrvl shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service.

9. Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the service at any time.

10. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of England and Wales.

11. Changes to Terms

We may update these terms from time to time. Continued use of our service after changes constitutes acceptance of the new terms.

12. Contact Information

If you have questions about these terms, please contact us at:

Email: legal@unravel.com